More than 3,000 games, live tables available 24/7 and crypto payments that tend to be in your pocket in less than 2 hours. That’s the simple version of Alexander casino. The site is both French and English, everything is priced in euros and there are no hidden fees on any deposits or withdrawals.
What sets us apart is speed and transparency. Our maximum cash out is €2,000 a day, €5,000 a week and €20,000 a month. We are transparent about this rather than hiding it in the terms on page 4. Support can answer your questions all day or night including on a Sunday morning on live chat.
New players can claim a 100% match bonus up to €100 and a bundle of 100 free spins on Treasure of Alexander. 20 or more is needed to claim the spins. Wagering required is 30x on the bonus funds and 35x on any spins winnings.
Why Do Players In France Choose To Stay With us?
Payout speed is the thing we are judged on most so let’s say that first. Cryptocurrency withdrawals are processed in less than 2 hours. E-wallet withdrawal requests (Revolut, Payz, etc.) are processed in 0 to 1 hour. B2B bank transfers take from 48 to 96 hours because this is how banks work, not because we sit on your cash.
That’s free for both sides and for any direction. No deposit fee, no withdrawal fee, no currency conversion shock, as all at Alexander casino online is in EUR. If you put 50€ in your account, then that’s 50€ at your account.
French players get choices that are actually reasonable locally. Neosurf vouchers are available for those who would prefer to pay with cash at a tabac and not get their card involved. Revolut, ApplePay, Visa and MasterCard can be used. French is the site default language and the support chat response language is French as well.
One thing worth being blunt about. We hold a licence from the Gaming Board of Anjouan, not from the ANJ, which regulates the domestic French market separately. Everything we run is audited under that Anjouan framework, and you can see the licence number in the table further down.
The loyalty side has five levels. Going up them boost your comp rates, and accelerate the manual approvals of larger cashouts — though there’s no built-in invitation-only system at the lower levels, you simply level up by playing.
The Facts In One Place
Category
Details
Brand
Alexander Casino
Official Website
casino-alexanders-fr.com
Company Name
Samaki Limited
License
Gaming Board of Anjouan, Union of the Comoros, Licence No. ALSI-142406012-FI 1
Over 3,000 titles sit in the lobby right now, and the count moves every week as providers push out new releases. Our catalogue is split into categories you can filter in a couple of taps.
Slots—from the traditional three-reel machines to the high-Volatility Megaways engines.
European, French and American layouts of roulette
Blackjack across single-deck and multi-hand variants
Baccarat and video poker
Jackpot games with pooled prize funds
Live games and live shows dealt by real croupiers
Craps and dice, keno, bingo, scratch cards
Crash games for those who want quick rounds and a cash-out button
The companies responsible for all this are NetEnt, Pragmatic Play, Evolution Gaming, Play’n GO, Yggdrasil, Red Tiger, Big Time Gaming, Hacksaw Gaming and Altente. Now, Evolution is in charge of the live floor most of the time, so you can still play on the Crazy Time or Lightning Roulette tables at three a.m. with free seats.
Nearly all slots have a demo mode. Play it without a deposit, spin with play money and then see if the mathematics is for you, before you commit real cash. Everything you fancy can be added to favourites in just one click, and filters enable you to sort by provider, volatility or date of release.
Treasure of Alexander is also worth a hit and run mention as this is where our free spins landing. This is the game our free spins are set up on and many players keep returning to even after the free spins are all over.
Account Creation Guide
Enrolling, only takes a couple of minutes if you’ve got your details to hand. Here’s the sequence.
Click the sign up button within a red box located anywhere on the site.
Add your e-mail, select a password and select the EUR currency.
Indicatez votre nom, votre date de naissance et votre adresse en France.
Verify that you are authorized to access this site. (must be 18+) and agree to our localtermsandconditions
Click the link we email you and your account is live.
Returning players use the Alexander casino login form at the top right. Email and password, nothing else. Forgot the password and we’ll send a reset link within a minute or two.
Verification occurs subsequent, commonly when you go to make your first withdrawal. We require a picture ID and a recent document from the utility company or your bank showing your address. Send these to us by uploading them into your account page and our team will verify them; usually same business day.
All your data is transmitted over encrypted lines and sensitive card data never exists in clear text on our servers. 2-factor authentication can be enabled in your account settings and we’d recommend enabling this. You can experience the site just the same on your mobile browser as you can on the desktop with no software to download to play on your phone.
Bonuses And Loyalty Rewards
Welcome package matches your first deposit up to €100, plus 100 free spins on Treasure of Alexander. Min deposit is €20. Bonus funds are 30x, spins are 35x, and need to be cleared before withdrawal.
Our loyalty program has 5 levels. Every euro you play in propels you forward; each successive level along the way increases the conversion of comp points, weekly limits on promos, and speed in support — rather than queuing up for the general support line, those at level 5 will have a designated manager to assist them.
Seasonal promotions are held on top of the permanent infrastructure. Reload promos, free spin drops for new slot releases and tournament leaderboards are available in the promotions tab with their custom rule set attached. Each one states how much wagering requirement they have, how long they are valid and which games you can play before you actually opt in, so nothing is a surprise half way through.
A real world warning. While active, bonus funds are capped at a maximum bet per spin. If you ignore this, the bonus is voided. The specific amount is stated in the terms of each deal and our live chat team will verify this if you check with them before playing.
Getting Money In And Out
Deposits at Alexander casino accepted Visa, Master Card, direct bank transfer, Revolut, Payz, Neosurf, ApplePay, Interac, PIX and MuchBetter. On the crypto side we have Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Tether and TRON. Minimum deposit starts at €10 on most methods but is €20 if we are to receive the welcome bonus.
Withdrawals back through same route if possible. Crypto clears in less than 2 hours. E-wallets between 0 – 1 hours. Bank transfers 48 – 96 hours depending on your bank clearing times. Limits are 2,000 € per day, 5,000 € per week, 20,000 € per months.
Neosurf. This is the number one question French guys have. Purchase a voucher with cash at your local point of sale, enter the code and the money is instantly credited to your account without your card evertouching the site. Of course, this is a deposit only method so you’ll require a second option for the payout.
All transactions go through secure payment gateways and we never hold full card data. Fees remain zero for both ends and the only accepted currency on the site is EUR so no conversion charges are ever applied.
Questions We Hear Most Often
Is the Alexander casino genuine and licensed?
We’re registered with the Gaming Board of Anjouan, Union of the Comoros under licence number ALSI-142406012-FI 1. That covers our games, our random number generators, and the treatment of player accounts. It is not a French ANJ licence, and we’d prefer to be clear about that rather than allow the world to assume it is. You can see the licence number in our footer and in the table of details on this page should you wish to cross-reference it with the regulator’s database.
How come it is taking so long to process my withdrawal?
Verification: 9 ten times. If your ID hasn’t been verified, your request is awaiting processing in the queue until your documents are approved. Upload a photo of your passport or national ID and a utility bill no older than three months and it will be sorted quickly. The other main reason is lack of wagering on an active bonus, locking the funds until the 30x or 35x wagering requirement has been banked.
Are there any opportunities to practice games without making a deposit?
Yes. The majority of our games are available in demo mode directly when entering from the lobby, ie no deposit, no account info required at this stage. You will see play credits, authentic game mechanics and actual RTP behaviour. Live dealer tables and jackpot games are possible exceptions as they play with real money, no additional no deposit bonus applies on top of that, demo mode is the free option.
How can I reach out to your customer support?
Live chat is available 24/7, so it’s the quickest way for any time-sensitive issues (e.g. stuck deposits). This mode can be accessed through the chat icon at the bottom corner of the site. For document uploads, complaints or other issues that require a paper trail, send an e-mail to [email protected]. Our agents are available in French and English.
Must I download an app in order to play on my device?
No download. No app store. Open casino-alexanders-fr.com in a modern, compatible and up-to-date mobile browser such as Safari or Chrome. The entire site then adjusts seamlessly to your device’s screen size. Play all the familiar features – the slots, live tables and cashier – just as on your desktop.
What if I hit a big win while I am over the weekly cap?
Wins are unlimited, what we call a “commissioned payout” is scheduled. So if you win €45,000, that’s just sitting in your account balance waiting to be paid out over time against the €20,000 a month payout ceiling. Higher loyalty levels receive expedited manual processing of large wins. Jackpot wins from the pooled prize fund are handled separately with the provider, and we’ll walk you through that process directly.
Which of the depositing/ withdrawing options is quickest?
Crypto wins on both ends. Deposit of Bitcoin, Litecoin, Ethereum, Tether and TRON are credited within minutes, and back end withdrawals are in our account within less than 2 hours. E-wallets including Revolut, Payz and MuchBetter take between zero and one hour for payout. Card deposits are instantaneous, but then returned via the bank system so allow 48 to 96 hours there.
